Merging duplicate Contact records

How to merge duplicate Contact records.

What

You come across what seems like multiple instances of the same Contact record, are you not sure one of them is a new or existing record - e.g. one that happens to have the same name as an existing Contact - or a duplicate; so you select Ignore and Save. After reviewing the records, you determine that they're duplicates that need to be merged.
 

Where

Home > Contacts > Select your View/List > You now see that you have two rows of Contact records with the same name, and after a review, you determine that the records are indeed duplicates.
 

How

Please refer directly to the guidance from Microsoft for merging duplicate rows/records:

https://learn.microsoft.com/en-us/power-apps/user/merge-duplicate-records

NOTE: You can only merge two records at a time.


Authored by Mir Hussain - Application Support Analyst @ Mercury

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