What
If you see a No Options Available message when trying to add documents to the Document tab in a Contact record, then there is another method that you can use via a separate Documents Grid. This article will explain how that works.
Where
The Documents tab of a Contact record.
How
The numbered sequence in the screenshots below demonstrates how the No Options Available message is arrived at:
Contacts > Contact record > Documents tab > + New
If you see the No Options Available message on your system as in the above screenshot, the current workaround is:
Contacts > Contact record > Documents tab > Kebab menu > Click See associated records
This then opens a different Documents tab. From here, click + New to open the dropdown menu of available document formats.